Social Media Manager · Playbook

Daily Operations Portal

Everything you need to run day-to-day, week-to-week, and month-to-month — sorted so you can just click through it.

Daily Tasks

Run through this every day — content out, clients handled, portal current.

0/7
Publishing
  • Open the posting schedule
    Check today's posting schedule first, so you know exactly what's due out and for which client.
  • Post the day's video(s)
    Publish scheduled video content to the relevant platform(s) for each client.
  • Post stories
    Publish any stories due today (Instagram/Facebook/etc.) per the content plan.
Client Delivery & Revisions
  • Send videos to clients
    Deliver newly edited videos to clients for review/approval.
  • Sort revisions
    Collect and organize any revision requests that came back from clients; pass notes to editors.
Status Check
  • Check video status
    Review which videos are approved vs. still in revision.
  • Update the client portal
    Reflect current status in the portal — mark what's revised vs. approved so the client always sees the latest.

Weekly Tasks

Look ahead once a week and lock in what needs to happen.

0/3
Planning & Scheduling
  • Schedule posts
    Queue up any posts that need scheduling for the coming week.
  • Schedule shoots
    Lock in any filming/content shoots needed for upcoming content.
  • Schedule meetings
    Book any client or internal meetings needed for the week ahead.

Monthly Tasks

Zoom out once a month — performance, strategy, and client feedback.

0/3
Review & Strategy
  • Performance check
    Pull together performance metrics across platforms/clients for the month.
  • Client check-in
    Meet with the client to talk strategy and what's coming next.
  • Get client feedback
    Ask the client directly how things are going and note any feedback for the team.
Hit "Submit tasks" once you've worked through a list. Daily submissions roll the date forward to the next day and clear the checklist so it's ready to go again.
🎉
Amazing work!
All daily tasks submitted.